1. Who We Are

We are Autotech Tuning UK. You can contact us at info@autotechtuning.co.uk. Full contact details are available on our website at www.autotechtuning.co.uk.

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2. Purpose of This Policy

This policy explains how we collect, use, and protect your personal information. By using our services or website, you agree to the practices outlined in this policy. It covers both the information you provide directly and data collected automatically through our website. If you choose to share information with third-party providers (such as payment processors), please review their own privacy policies.

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3. Policy Updates

We may update this policy from time to time. Please check this page whenever you visit our website. Continued use of our website or services after any updates means you accept the revised policy.

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4. Information We Collect

We collect:

Information you provide directly:
• Your name, contact details, and any information submitted through our website or emailed to us.

Automatically collected data:
• IP address, browser type, device type, operating system, referral URL, pages visited, time spent on site, and analytics data used to improve performance and user experience.

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5. Legal Basis for Collecting Data

We collect personal data when it is necessary to provide our services and fulfil our contract with you. Automatically collected data is processed based on our legitimate interest in improving the performance, security, and functionality of our website.

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6. Cookies and Tracking Technologies

Our website and selected third parties use cookies and similar technologies. Cookies are small text files stored on your device to help websites function effectively. Some website features may not work correctly if you disable cookies.

We use cookies to:
• Improve website functionality and navigation
• Store preferences (e.g., shopping cart items)
• Collect anonymous analytics data

Types of cookies we use include:
a. Session Cookies – Temporary cookies deleted when you close your browser.
b. Google Cookies – Persistent cookies used for services like Google Analytics, helping us understand visitor activity. Your IP address may be shared with Google. You can opt out of Google Analytics, and further information on Google’s data usage is available on their policies.
c. Cookie-Preference Cookies – Remember your cookie consent choices, usually lasting up to 30 days.

By continuing to use our website after seeing the cookie notice, you agree to our cookie use. For more information on managing or deleting cookies, visit www.allaboutcookies.org.

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7. How We Use Your Personal Information

We use your data to:
• Deliver our services and fulfil orders
• Send confirmations, updates, or support responses
• Recognise returning visitors
• Monitor site performance and prevent fraud
• Improve our website, products, and customer experience

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8. How Long We Keep Your Information

We keep personal information for up to six years after your last transaction to meet legal obligations and resolve potential disputes. Specific laws may require longer retention periods in certain cases.

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9. Who We Share Your Information With

We may share your data with:
• Our internal team handling enquiries and service requests
• Service providers such as website hosts, e-commerce platforms, payment processors, and communication tools
• Law enforcement if required by law or to protect against fraud
• Potential business partners or buyers in the event of a merger, sale, or restructure

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10. Payment Information

Payments are processed securely by our payment partners. We do not store or have access to your full payment details. Payment processors may share limited information with credit or fraud-prevention agencies to verify transactions.

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11. International Data Transfers

Your data is normally stored within the UK or EU. Some information may be transferred outside these areas—for example, to hosting providers such as GoDaddy in the United States, which operates under recognised data-protection frameworks to ensure your information remains secure.

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12. Your Rights

You have the right to:
• Request access to the personal data we hold
• Ask us to correct inaccurate or incomplete information
• Request deletion or restriction of your data (where legally applicable)
• Object to certain types of processing
• Request a copy of your data in a portable format

To exercise these rights or raise concerns about how your data is handled, contact us at info@autotechtuning.co.uk.
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.